Welcome to mysupply's Support Page for Suppliers!
We are here to help you find everything you need for a smooth onboarding!
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Getting Started
Account Creation
Your journey on mysupply begins when a purchaser sends you an invitation. This means they’ve identified your company as a potential supplier for their specific request. This section covers everything you need to know to access the platform and set up your account properly.
Request Page
When purchasers invite you to participate in tenders, you’ll access and review these requests through the Request Interface. This is where you’ll understand what purchasers need and prepare your responses.
Creating and Submitting Offers
Now that you understand how requests are structured across these six sections, you’re ready to prepare your response. The next phase involves gathering information, clarifying questions, and creating your offer. Before creating your offer, ensure you have all necessary information through a systematic review process.
Managing Offers
After submitting your offer, you may need to make changes or withdraw from the request. This section explains how to cancel your offer before the deadline.
How to Participate in Negotiation
After the offer deadline, purchasers may invite you to participate in negotiations. This phase represents an opportunity to refine your offer and potentially secure the contract.
This section explains the different types of negotiations and how each one works.